During the 2022-2023 Academic Year, the Provost’s Office, with support from all OSU college Deans, will be conducting an institution-wide review of OSU’s academic advising model. This review will be led by the Division of Student Affairs and the Office of Academic Affairs, in recognition of the clear connection between academic and student support services. Effective academic advising is essential to supporting student academic progress and overall student success (Klepfer and Hull 2012). With this understood, and in alignment with guidance provided through NACADA and the Council for the Advancement of Standards in Higher Education (CAS), it is imperative that we assess our academic advising programs to help ensure students are gaining value from their advising experiences and that those experiences are equitable across the colleges and throughout the student life cycle. 

Why a review and why now? 
  • A review of academic advising honors quality control and embraces a culture of improvement
  • Allows us to consider the approaches/structures that maximize advising for the most students 
  • We have ongoing concerns about students "falling through the cracks," especially during moments of transition (into or within the University) 
    • This concern is not new. It was present in a NWCCU accreditation report back in the early 2000's that pointed to inconsistencies in advising practices/experiences
    • The response to this earlier accreditation report led to the creation and adoption of OSU's Academic Advising Vision, Mission, Commitments, and Goals, the Expectations of Advising, Advising Syllabi, and the New Advisor Retreat series to establish a level of consistency on a decentralized campus. We want to gauge how effective we have been at operationalizing these guiding principles and practices. 
    • Heightened attention at OSU to BIPOC, First-Generation, Transfer, and Low Income students and their success rates
    • Efficacy of orientation advising and onboarding of students
    • The pending review will allow us to gauge how we are doing on this efforts and identify what is working that could be amplified 
  • The last comprehensive review of "Student and Faculty Attitudes Toward and Experiences with Undergraduate Advising at Oregon State University: 2011 and 2014" (S. Drummond Hays, J.M. Allen, & C.L. Smith) was written up in October, 2014. More recent efforts have occurred, but they have not been comprehensive. These include:
    • Adding the Academic Advising topical module to the latest NSSE iteration (April - May 2021)
    • The recurring Transitions Survey administered out of Undergraduate Education (w'21; fa'21; w'22) includes a handful of academic advising questions
    • The Transitions and Advising Survey formerly administered out of Cross Campus Strategic Initiatives (sp'17 & sp'18)
Project Team: 
  • Alix Gitelman, Vice Provost for Academic Affairs
  • Dan Larson, Vice Provost for Student Affairs 
  • Kevin Dougherty, Associate Vice Provost & Dean of Students
  • Rebecca Mathern,  Associate Vice Provost & University Registrar 
  • Lisa Templeton, Associate Provost for Ecampus
  • Maureen Cochran, Senior Director of Student Affairs Strategic Initiatives 
  • Kerry Kincanon, Director & Head Advisor, University Exploratory Studies Program; 2022-2023 Chair, Academic Advising Council 
  • Jeff Malone, Director, Cross Campus Strategic Initiatives; 2022-2023 Chair-Elect, Academic Advising Council 
Internal Landscape Assessment Team: 
  • Jeff Malone, Director, Cross Campus Strategic Initiatives; 2022-2023 Chair-Elect, Academic Advising Council 
  • Kerry Kincanon, Director & Head Advisor, University Exploratory Studies Program; 2022-2023 Chair, Academic Advising Council 
  • Maureen Cochran, Senior Director of Student Affairs Strategic Initiatives 
  • Marilyn Stewart, Assistant Director, Dr. Lawrence Griggs Office of Black & Indigenous Student Success 
  • Stephen Jenkins, Executive Director, University Housing & Dining Services 


Early Fall 2022 - Internal Landscape Assessment (including student perspectives)

  • Qualtrics responses via College Associate Deans & Head Advisors | Directors of Academic Counseling units 
  • Student focus groups 

Late Fall 2022 - Analysis of materials & internal report preparation

Early Winter 2023 - External Review

Winter/Spring 2023 - Consideration of findings/recommendations & next steps 



Q: Are we looking to restructure advising as we currently know it? A: That is not the intention. This review should be seen and embraced as an opportunity to become more effective in our work, thus providing advisors with stability. We would not anticipate major realignments/position changes without much engagement with the advising teams and their leadership. 

Q: What are Guiding Documents? A: OSU AAVMGC; NACADA Pillars; Council for the Advancement of Standards in Higher Education - Academic Advising Programs.. 

Q: (more to come)